Hotjar, Crazy Egg, and Mouseflow all help teams understand what users do on a website. Still, they are not the same tool. Hotjar is now part of Contentsquare and is stronger for heatmaps, session replay, surveys, funnels, rage clicks, and user feedback. Crazy Egg is better when you need heatmaps, recordings, surveys, CTAs, web analytics, and built-in A/B testing in one simple CRO platform. Mouseflow goes deeper into session replay, friction detection, form analytics, journey analytics, funnels, and behavior segmentation.
This Hotjar vs Crazy Egg vs Mouseflow comparison is for marketers, UX teams, CRO specialists, and website owners who need a clear answer before choosing a tracking tool. The table below compares heatmaps, session recordings, funnels, events, feedback, A/B testing, website tracking, and pricing without hiding the weak points.
Choose Hotjar if you want heatmaps, session replay, surveys, feedback, funnels, rage clicks, and a tool that now sits inside the wider Contentsquare ecosystem. It is useful for teams that care about user feedback and behavior insights more than native A/B test editing.
Choose Crazy Egg if you need a simple CRO tool with heatmaps, session recordings, surveys, CTAs, web analytics, conversion tracking, and built-in A/B testing. For searches like hotjar vs crazy egg or crazy egg vs hotjar, this is usually the biggest difference: Crazy Egg has native A/B testing, while Hotjar focuses more on behavior and feedback.
Choose Mouseflow if session replay, form analytics, friction detection, funnels, journey analytics, and deep segmentation matter more than A/B testing. For crazyegg vs mouseflow and mouseflow vs crazyegg, Mouseflow is usually stronger for diagnostic behavior analysis, while Crazy Egg is stronger for quick testing and page optimization.
Heatmaps
Hotjar
Crazy Egg
Mouseflow
PopUps forms
Hotjar
Crazy Egg
Mouseflow
Feedbacks & NPS
Hotjar
Crazy Egg
Mouseflow
Session recording
Hotjar
Crazy Egg
Mouseflow
Conversion Funnels
Hotjar
Crazy Egg
Mouseflow
SEO-checker
Hotjar
Crazy Egg
Mouseflow
Google Search Console integration
Hotjar
Crazy Egg
Mouseflow
Event / Goals Tracking
Hotjar
Crazy Egg
Mouseflow
Sales perfomance
Hotjar
Crazy Egg
Mouseflow
A/B Testing tool
Hotjar
Crazy Egg
Mouseflow
Macro conversion
Hotjar
Crazy Egg
Mouseflow
Other settings
Hotjar
Crazy Egg
Mouseflow
Pricing
Hotjar
Crazy Egg
Mouseflow
Hotjar pricing should no longer be described only as old Observe Plus or Observe Business pricing. Hotjar is now part of Contentsquare, and the updated structure uses Free, Growth, Pro, and Enterprise plans across products such as Experience Analytics and Voice of Customer.
Crazy Egg price data is clearer: the current public pricing starts with Starter at $29/month, then Plus at $99/month, Pro at $249/month, and Enterprise at $599/month, with annual billing. Crazy Egg pricing is based mostly on tracked pageviews, heatmap reports, and recordings.
Mouseflow has a Free plan, then Essential, Advanced, Premium, and Enterprise. It prices around monthly sessions, website projects, funnels, retention, heatmap types, form analytics, feedback surveys, and advanced journey analytics.
Hotjar is an excellent analytics and user experience tracking tool. It is a fantastic tool for thoroughly understanding how people interact with websites. The tool has a plethora of features and an extremely user-friendly interface. With continuous recording options, there is no need to delete or manage video sessions. The Ask feature allows you to solicit feedback.
Rajesh K.Executive
Hotjar offers many tools, including the best-in-class Heatmap, Session replay, and User feedback. However, I prefer user feedback because sharing and collecting customer data is simple.
Riya T. Customer Support Executive
Hotjar provides invaluable website visitor data that aids in the refinement of page design and how visitors navigate the site's various pages. Identifying "above-the-fold" functionality is extremely useful!.
Zach M. Social Media Specialist
Crazy Egg provides all the required tools for experimenting and analyzing data. Furthermore, they have the best support team, who are always responsive and helpful. Overall, one of the nicest experiences we've had with any marketing analytics platform.
Roberts L. Co-Founder
If you are serious about online marketing, Crazy Egg software is vital. Instead of making assumptions, you must be able to peek inside the funnel and visualize what is going on. The films were helpful when determining whether a page is operational. I wholeheartedly suggest it. 5 stars!
Lawrence L. Director
The visual heat maps are the most useful feature of Crazy Egg in my opinion. It's a basic picture that can help you understand how users interact with your website.
Tony F. Digital Director
The recordings are excellent, and I appreciate the live heatmap. Seeing all the user frustration scores and linking them to recordings provides useful insights. Support is also quick, and our customer success manager, Jacinda, is fantastic. Extremely helpful and always available for any questions or issues that may arise.
Odette J. Co-Founder
Mousflow is simple to use, and integrating it into our website was a breeze. It's been fascinating to watch users navigate our site, observe their behavior, and figure out exactly what people are experiencing on the site. I sat for hours watching user videos.
Christian H. Chief Marketing & Technology Officer
What I like best about Mouseflow is how simple it is to access important data. Their filters are excellent, and their no-code tag picker makes it incredibly easy to tag elements on the fly without involving development, saving significant time and resources.
Marina M. E-com Marketing Manager / Product Marketing
Hotjar is a behavior analytics and feedback tool that helps teams see how visitors interact with a website. Since Hotjar is now part of Contentsquare, the product story has changed a little, but the familiar Hotjar tools are still important: heatmaps, session replay, surveys, feedback, funnels, rage clicks, user attributes, and events.
Hotjar is a good fit when you need a tracking tool that explains why users struggle, where rage clicks happen, and which page areas create drop-off rate problems. It is less ideal if you need native A/B testing inside the same platform.
Crazy Egg is a website optimization tool for heatmaps, scrollmaps, session recordings, surveys, web analytics, conversion tracking, CTAs, and A/B testing. This makes Crazy Egg especially useful when a team wants to move from behavior insights to quick experiments without adding a separate testing platform.
Crazy Egg is usually the strongest choice in this comparison if A/B testing is the priority. For teams comparing Hotjar vs Crazy Egg, this is the cleanest reason to choose Crazy Egg: testing is built in, not just analyzed after the fact.
Mouseflow is a behavior analytics platform focused on session replay, website heatmaps, friction detection, funnels, journey analytics, form analytics, and feedback surveys. It is strong when a team wants to see not only where users click, but where users hesitate, rage click, abandon forms, or get blocked in a journey.
Mouseflow is a better choice when diagnosis matters more than running page experiments. In a Hotjar vs Mouseflow comparison, Mouseflow often feels more technical and behavior-heavy, while Hotjar is simpler for feedback and research workflows.
Hotjar, Crazy Egg, and Mouseflow all belong to the same broad category: website behavior analytics and CRO tools. But the best choice depends on what your team needs after the first heatmap. That is where many comparison pages are too thin, because they stop at “all three have heatmaps.” Fine, but not enough.
Hotjar works well for teams that need heatmaps, recordings, surveys, funnels, user feedback, rage clicks, and drop-off analysis. It is also useful when marketers want to explain behavior to clients or stakeholders without creating a complex analytics setup.
Crazy Egg is stronger when the next step after seeing a heatmap is testing a new version of a page. Its A/B testing, CTAs, surveys, conversion analytics, and web analytics make it a practical option for small and mid-sized marketing teams.
Mouseflow is strong for session replay, form analytics, friction detection, funnels, and journey analytics. If your website has many forms, checkout steps, lead flows, or SaaS onboarding paths, Mouseflow can give more diagnostic detail than a simple heatmap tool.
Plerdy is worth adding to the shortlist if you need behavior analytics together with SEO checks, conversion funnel analysis, event tracking, eCommerce sales performance, pop-up forms, and browser-based UX analysis. Hotjar, Crazy Egg, and Mouseflow are mostly focused on user behavior. Plerdy goes wider, especially when a marketing team wants CRO, UX, and SEO signals in one place.
Choose Hotjar if you want a user-friendly tool for heatmaps, recordings, surveys, funnels, rage clicks, and direct feedback. It is a good choice for product marketers, UX researchers, and teams that need to understand user behavior without building a heavy analytics stack.
Choose Crazy Egg if your main goal is to test changes. Crazy Egg is a better fit for landing pages, small business websites, ecommerce pages, and CRO teams that need heatmaps, session recordings, A/B testing, surveys, CTAs, and conversion analytics together.
Choose Mouseflow if your website has complex user journeys, long forms, checkout issues, SaaS onboarding, or traffic segments that need deeper analysis. Mouseflow gives more detail around friction, form behavior, funnels, and journey analytics.
Choose Plerdy if you do not want to separate CRO, UX, SEO, funnels, popups, and event tracking into too many tools. Sometimes that is the real issue. Not “which heatmap is nicer,” but how many tools the team must open before it can make one useful decision.
Hotjar is better if you need heatmaps, session replay, surveys, user feedback, funnels, rage clicks, and drop-off insights. Crazy Egg is better if you need built-in A/B testing, popup CTAs, web analytics, conversion analytics, and simple heatmap reports in one CRO tool.
Crazy Egg is better for A/B testing, page experiments, surveys, CTAs, and simple conversion optimization. Mouseflow is better for deep session replay, form analytics, friction detection, funnels, journey analytics, and segmentation.
Mouseflow is used to analyze how visitors behave on a website. Teams use it for session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys.
Yes, Hotjar includes funnels through the current Contentsquare experience analytics setup. Funnels help teams see where users drop off across key journeys such as signup, checkout, demo booking, or lead forms.
Yes, Hotjar can show rage clicks. This helps teams find confusing or broken elements where users repeatedly click because something does not work as expected.
Yes, Crazy Egg has session recordings. The number of recordings depends on the selected plan. Crazy Egg also uses recording tags such as rage clicks, dead clicks, errors, inactivity, and slow loading signals.
Crazy Egg public pricing starts at $29 per month for Starter, then $99 per month for Plus, $249 per month for Pro, and $599 per month for Enterprise. Plans are billed annually and are based on tracked pageviews, heatmap reports, and recordings.
ClickTale is usually part of a more enterprise digital experience analytics conversation, while Hotjar, Crazy Egg, and Mouseflow are more commonly compared as website behavior analytics and CRO tools for heatmaps, recordings, funnels, feedback, and testing workflows.
Plerdy is an excellent tool for online marketers. I've been using their heatmap tool for months to understand better how visitors interact with my website. Using the heatmap and replay tool was a breeze once I got the hang of them.
What I like best is that the developers created an updated tool with new and useful features. The features I like the most are the session recording and the heat map tables, which provide essential information that allows you to see in detail what is working and what is not on your site.