Hotjar vs. Crazy Egg vs. Mouseflow

Hotjar, Crazy Egg, and Mouseflow are three powerful tools that can help CRO UI/UX experts improve website conversions. Each of these tools provides unique insights into user behavior, allowing website owners to optimize the user experience. But, each of these tools has distinct advantages and disadvantages, so it's crucial to pick the best one for your unique requirements and objectives. Comparing Hotjar, Crazy Egg, and Mouseflow can help you make an informed decision and optimize your website's user experience for maximum conversions.

4.9/5
4.7/5
4.95/5

Heatmaps

Hotjar

Crazy Egg

Mouseflow

Real-time website tracking
Dynamic elements
Custom user groups
Testing first clicks
Accurate mobile analytics
Deeper segmentation
Segmentation by traffic channels
Adaptive layout and show data
Correct data after website design changes
Hide empty clicks
Sequence of clicks
Users did not go to another page
Detect what website elements are the least effective
Find out which part of the page is making users leave

PopUps forms

Hotjar

Crazy Egg

Mouseflow

Ready to use templates
Reports about leads
Statistics about how do people interact with a form
Display a popup to specific trigger
API integrations with (Mailchimp, Zapier, Cliclup, Intercom, Hubspot and etc.)
Video popup
Integrations virtual pageviews Google Analytics UA & events GA 4
Decrease eCommerce cart abandonment
Over 20 display rules

Feedbacks & NPS

Hotjar

Crazy Egg

Mouseflow

Surveys
Visual feedback (Emoji)
Net Promoter Score

Session recording

Hotjar

Crazy Egg

Mouseflow

Replay video about user behavior
Custom events and more setting
Timeline recording with pages and time
Filter by traffic channels
Analyze individual user groups
Analyze mobile and desktop website versions separately
Easily share video links
Automatically delete old videos
Rage clicks

Conversion Funnels

Hotjar

Crazy Egg

Mouseflow

Analyze funnels by devices and traffic channels
Track unique pageviews and drop-offs on every stage

SEO-checker

Hotjar

Crazy Egg

Mouseflow

Automatics SEO audits
SEO mistakes in semantics
Comparison of duplicates of the main meta tags
Data about mobile-first index
SEO heath score
HTML page source
Historical data for 30 days
Semrush backlink analysis
Export your data to Google Spreadsheets

Google Search Console integration

Hotjar

Crazy Egg

Mouseflow

Tips on missed keywords
Segmentation of URL data, automatically added to the search
Analysis of keywords in the title
Search for insights (impressions, clicks, positions and CTR)
Adding tags

Event / Goals Tracking

Hotjar

Crazy Egg

Mouseflow

Configure events using a class or item ID
Automatically add up different events from a specific website page
Transfer to Google Analytics

Sales perfomance

Hotjar

Crazy Egg

Mouseflow

Elements do customers interact with before making a purchase
Find out what don't affect sales at all
E-commerce conversion analysis
Each element is assigned a price
Analyze the impact of website elements on sales by traffic channel and device

Macro conversion

Hotjar

Crazy Egg

Mouseflow

Items that customers interact with before ordering

Other settings

Hotjar

Crazy Egg

Mouseflow

Cross-domain tracking
Sub-domain tracking
Email and Slack reports
Launch A/B Tests with Google Optimize Integration capabilities
Supports SPA sites
GDPR & CCPA compliance

Pricing

Hotjar

Crazy Egg

Mouseflow

Entry Level Price
Free 35 Daily sessions $29/month Free
Free Trial
Start, month
Observe Plus €31 Standard $49 Start $24
Business, month
Observe Business Starting at €79 Plus $99 Business $159
Enterprise, month

Comparison

Hotjar Review

Hotjar is an excellent analytics and user experience tracking tool. It is a fantastic tool for thoroughly understanding how people interact with websites. The tool has a plethora of features and an extremely user-friendly interface. With continuous recording options, there is no need to delete or manage video sessions. The Ask feature allows you to solicit feedback.

Rajesh K.Executive

Hotjar offers many tools, including the best-in-class Heatmap, Session replay, and User feedback. However, I prefer user feedback because sharing and collecting customer data is simple.

Riya T. Customer Support Executive

Hotjar provides invaluable website visitor data that aids in the refinement of page design and how visitors navigate the site's various pages. Identifying "above-the-fold" functionality is extremely useful!.

Zach M. Social Media Specialist

Crazy Egg Review

Crazy Egg provides all the required tools for experimenting and analyzing data. Furthermore, they have the best support team, who are always responsive and helpful. Overall, one of the nicest experiences we've had with any marketing analytics platform.

Roberts L. Co-Founder

If you are serious about online marketing, Crazy Egg software is vital. Instead of making assumptions, you must be able to peek inside the funnel and visualize what is going on. The films were helpful when determining whether a page is operational. I wholeheartedly suggest it. 5 stars!

Lawrence L. Director

The visual heat maps are the most useful feature of Crazy Egg in my opinion. It's a basic picture that can help you understand how users interact with your website.

Tony F. Digital Director

Mouseflow Review

The recordings are excellent, and I appreciate the live heatmap. Seeing all the user frustration scores and linking them to recordings provides useful insights. Support is also quick, and our customer success manager, Jacinda, is fantastic. Extremely helpful and always available for any questions or issues that may arise.

Odette J. Co-Founder

Mousflow is simple to use, and integrating it into our website was a breeze. It's been fascinating to watch users navigate our site, observe their behavior, and figure out exactly what people are experiencing on the site. I sat for hours watching user videos.

Christian H. Chief Marketing & Technology Officer

What I like best about Mouseflow is how simple it is to access important data. Their filters are excellent, and their no-code tag picker makes it incredibly easy to tag elements on the fly without involving development, saving significant time and resources.

Marina M. E-com Marketing Manager / Product Marketing

About Hotjar

Hotjar is an all-in-one analytics and feedback tool that can help you improve your website's user experience. Here are some of the benefits of using Hotjar:

  • Heatmaps: Get an overview of how visitors interact with your website using click, move, and scroll heatmaps.
  • Recordings: See how visitors interact with your website by watching session recordings.
  • Funnels: Analyze your visitors' behavior in your conversion funnel to identify areas for improvement.
  • Surveys: Use targeted feedback polls and surveys to learn what your visitors think of your website.
  • Recruit User Testers: Find and recruit real users to test your website, wireframes, or prototypes.

By using Hotjar, you can better understand your visitors' behavior, identify pain points, and make data-driven decisions to improve your website's user experience. With features such as heatmaps, recordings, funnels, surveys, and user testing, Hotjar is a powerful tool for optimizing your website.

About Crazy Egg

Crazy Egg is a tool that can help you improve your website's conversion rates by showing you exactly how visitors interact with your site.

Here are some benefits of using Crazy Egg:

  • Heatmap: With Crazy Egg's heatmap feature, you can see where your website visitors are clicking, scrolling, and spending most of their time. This helps you optimize your website's layout and design for maximum engagement and conversion.
  • A/B Testing: Crazy Egg allows you to run A/B tests on your website pages, helping you identify which version performs better and which elements you need to improve.
  • Recordings: With Crazy Egg recordings feature, you can watch replays of your website visitors' sessions, giving you valuable insights into how they interact with your website.
  • User Feedback: Crazy Egg also offers a user feedback tool, which lets you collect feedback from your website visitors through surveys and polls. This can help you better understand their needs and preferences and improve your website accordingly.

Overall, Crazy Egg is a powerful tool that can help you optimize your website for better performance and user experience. So give it a try and see the results for yourself!

About Mouseflow

By offering insights into how users interact with your website, the application Mouseflow can help you enhance the user experience. Here are some benefits of using Mouseflow:

  • Session replays: With Mouseflow's session replay feature, you can watch recordings of real visitors interacting with your site. This can help you identify usability issues and improve your site's design and layout.
  • Heatmaps: Mouseflow's heatmaps show you where visitors are clicking and scrolling on your site. This can help optimize your site's layout and content for better user engagement and conversion rates.
  • Funnel analysis: Mouseflow lets you track visitors as they move through your site's conversion funnel. This can help you identify areas where visitors are dropping off and make improvements to increase conversions.
  • Form analytics: With Mouseflow's form analytics, you can see how visitors interact with your site's forms. This can help you identify issues causing visitors to abandon the form and make improvements to increase completion rates.

Overall, Mouseflow is a powerful tool that can help you optimize your website's user experience and increase conversions. If you're serious about improving your site's performance, it's worth checking out.

Comparison of Hotjar, Crazy Egg and Mouseflow

Hotjar, Crazy Egg, and Mouseflow are three popular options regarding website analytics and feedback tools. Here is a comparison of the three tools:

Hotjar:

  • Offers heatmaps, session recordings, funnels, surveys, and user testing.
  • User-friendly features and an intuitive interface.
  • Affordable pricing plans with flexible options.

Crazy Egg:

  • Provides heatmaps, scrollmaps, and user recordings.
  • Offers A/B testing for website optimization.
  • Can integrate with other marketing tools for a comprehensive solution.

Mouseflow:

  • Offers heatmaps, session recordings, and funnels.
  • Provides advanced filtering and segmentation options for data analysis.
  • For detailed user behavior analysis, you can track mouse movements, clicks, and scrolls.

While all three tools offer similar features, Hotjar stands out for its user-friendly interface and affordability. Crazy Egg offers A/B testing for website optimization, and Mouseflow provides advanced filtering and segmentation options for data analysis. Ultimately, the best tool for you depends on your specific needs and budget.

Here’s what users say:

Plerdy is an excellent tool for online marketers. I've been using their heatmap tool for months to understand better how visitors interact with my website. Using the heatmap and replay tool was a breeze once I got the hang of them.

Mat G. Managing Member

What I like best is that the developers created an updated tool with new and useful features. The features I like the most are the session recording and the heat map tables, which provide essential information that allows you to see in detail what is working and what is not on your site.

Alfredo G. Creador de contenidos e instructor