Website Feedback Tool

Discover customer insights with our complete feedback solution, including NPS, CES, and CSAT surveys, tailored for effective user experience optimization.

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Plerdy’s Comprehensive Feedback Tools

Engage visitors with intuitive surveys and receive comprehensive analytics using our suite of feedback tools, including NPS, CES, and CSAT.

Once set up, our software automates the feedback collection process.
Create and deploy custom surveys without any need for coding.
Analyze the collected data to refine your website design, customer service, marketing strategies, and much more.
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Endorsed by Leading Global Enterprises

Regardless of size or industry, every business deserves access to the best technology to grow and thrive.

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Configuring and Analyzing Comprehensive Feedback: NPS, CES, and CSAT Surveys

Our intuitive interface makes it easy to integrate these powerful feedback tools into your website, enhancing your data collection strategy.

Configuring and Analyzing Comprehensive Feedback: NPS, CES, and CSAT Surveys

Our suite offers a versatile approach to feedback collection, allowing you to measure overall customer loyalty (NPS), effort (CES), and satisfaction (CSAT) levels.

Configuring and Analyzing Comprehensive Feedback

NPS Campaigns Frequency

Gain a comprehensive understanding of customer opinions on your key products and services with our suite of surveys including NPS, CES, and CSAT. Easily conduct multiple surveys simultaneously to identify the most effective marketing strategies. Plerdy recommends running a website survey for the same target audience for no more than 30 days. Then, you can monitor website design changes that you make, or how new products/services are received.

NPS Campaigns Frequency

Edit Surveys

Create unique surveys to collect more feedback. With Plerdy’s software, you can easily change survey details, add personalized questions, and automatically calculate the Net Promoter Score for real-time results.

Edit Surveys

Advanced Display Rules

Utilize Plerdy’s advanced configurations for NPS, CES, and CSAT to strategically display surveys at the optimal time, ensuring balanced and valuable feedback collection. Plerdy’s feedback software can display polls based on your visitors' site actions. Example: NPS® polls will appear when someone is about to leave a page, has clicked on something, and monitors scrolling up, etc.

Advanced Display Rules
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Advantages of Plerdy's Comprehensive Feedback Tools: NPS, CES, CSAT

Understanding your customers' experiences is crucial for business growth. Our suite of site assessment tools, including NPS, CES, and CSAT, helps you capture comprehensive feedback about your company, products, services, website, and more.

It's Easy To Create Surveys

Our innovative survey platform is specifically designed to capture essential customer feedback through a variety of methods, including NPS, CES, and CSAT surveys.

Audience Segmentation

Our suite offers a versatile approach to feedback collection, allowing you to measure overall customer loyalty (NPS), effort (CES), and satisfaction (CSAT) levels.

Audience Segmentation

NPS® Evaluation Groups

After running your NPS survey, you can divide your respondents into: Detractors - users whose ratings range from 1 to 6. They’re also known as brand critics: authors of negative reviews or your competitors’ potential customers. Neutrals - users whose score are 7 or 8. They are less likely to generate negative reviews. However, there is no guarantee that they will remain your customers in the future. They might bounce right after a negative user experience. Promoters - their ratings are 9 or 10. They are brand loyal and long-time clients who love and actively use the company's products. They also share positive feedback.

With Plerdy ‘s NPS® software tool, you can customize and improve your site without seeing a drop in engagement. Plerdy’s tool makes this easy by creating surveys, targeting specific visitors, and collecting insightful user feedback. Plerdy’s the way to go for effortless website optimization.

NPS Evaluation Groups

Testing Changes

Assessing Website Modifications Changes in website design can significantly impact user experience and conversions. Utilize Plerdy's comprehensive feedback suite, including NPS, CES, and CSAT tools, to gauge user reactions to site updates. This approach helps identify effective changes and optimize the website efficiently.

Testing Changes

Plerdy Feedback Tools Reviews

Discover why customers love Plerdy's comprehensive and intuitive web optimization tools, as acclaimed on G2.com

"UX Tool for SEO, CRO & More"

ability to get feedback on users on how they are using a website. Video recordings, heat maps and more features that can help with a websites SEO and UX experience.

Newaz C.

Newaz C.

Marketing Executive Small-Business

Read on G2.com
"Powerful and User-Friendly: A Review of Plerdy on G2.com"

Based on user reviews and feedback, one of the standout features of Plerdy is its powerful set of tools for website optimization. Users appreciate the comprehensive capabilities offered by Plerdy, including features like heatmaps that provide valuable insights into user behavior on websites. Additionally, users have praised the ease of use of the tool and the exceptional customer support provided by the Plerdy team. These factors contribute to a positive user experience and make Plerdy a popular choice among website owners.

Aivaras J.

Aivaras J.

MB Reklama Verslui

Read on G2.com
"All-in-One Conversion tool"

It's really comprehensive tool for customer behavior analysis and plenty useful and easy to use tools like: heatmaps, scroll depth, text selection, review, NPS and feedback forms, seo and plenty of other robust features. Also I like user-friendly UI and API integration.

Murat D.

Murat D.

Small-Business

Read on G2.com

250+ G2 reviews

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