Terms of Service

Welcome to Plerdy website (“Website”). This page presents our terms of service (“Terms of Service”) to explain the conditions of our operation. Please carefully read all the provisions before using any services provided by Plerdy (“We”, “Company”, “Plerdy”). By browsing or using our websites or services (“Services”), you (“You”, “User”) automatically agree to be bound by these Terms of Service.

Description of Our Services

• Plerdy provides functionality for website analytics, including the collection of data on clicks, scrolls, and hovers. We do not record videos, make screenshots, or see information Users enter in our Services. The data provided by Plerdy is aggregated and does not include any personal information.
• We also offer functionality for pop-up creation and editing. We store the collected contact information but it can only be accessed by the User who owns the account. Plerdy does not use the collected data to send newsletters without Your consent. We can only transfer the collected emails to the selected by the User services through an API.
• Plerdy allows Users to monitor the operation of their web resources with SEO alerts. Such notifications will help You to receive timely information on any changes on Your website.

Acceptance of our Terms of Service

Once You start using Plerdy as a website visitor or subscriber, these Terms of Service are considered a legal agreement between the Company and You. You also guarantee that: You can enter into the conditions, terms, obligations, and warranties stipulated in these Terms of Service; the information provided by You is accurate; Your use of our Services does not break any applicable regulation or law.

Therefore, in case You have any concerns regarding these provisions or disagree with them, You may not use our Services.

Access to Our Services

• You need to have a stable Internet connection to use our Services.
• You have to ensure that Your computer/mobile software and hardware or network support the connection with our Services. We have no responsibility for disruptions in Your Internet connection or the issues related to the software and hardware You use.
• You may have a temporarily limited or suspended access to the Services during their planned downtime for maintenance or upgrade purposes. The access may also be limited due to acts of government, acts of God, distributed denial of Services, malicious software detection in Your account, breach of our Terms of Service and other regulations, or for other valid reasons.

User Account

• To create a Plerdy account, You need to register on our Website or submit the corresponding request through the contact form.
• You are fully responsible for all the activities that take place in Your account and for protecting Your login information.
• You shall not disclose Your login information to any third party or take any action that can put the security of Your account at risk.
• You agree to inform Us about any unauthorized access to Your account right after such access takes place.
• If Plerdy has reasons to suspect a violation of these Terms of Service We may terminate Your account.
• Your account may also be terminated if We detect that You have provided inaccurate, untrue, or incomplete information.
• You shall not exploit the Services for commercial purposes.
• You shall not sell, resell, license, sublicense, transfer, or distribute the Services to third parties without our prior explicit permission.
• Plerdy reserves the right to access Your data and account to provide You support, maintenance, and Services or for other valid technical, security, or billing reasons.

Beta services

Since Plerdy constantly improves the existing Services and develops new functionality, We may provide some services for beta testing or evaluation (“Beta Services”). We determine the testing period at own sole discretion. The participation in our testing programs does not impose on You the obligation to start a paid subscription (described below) or continue using our Services. Plerdy can at any time temporarily or permanently suspend any Beta Service with or without prior notice to You.

Subscriptions and Fees

We offer several paid subscription plans (“Paid Subscription”) with different functionality to satisfy the needs of any User. To learn more, go to our page https://www.plerdy.com/heatmap-prices/. We also offer a free plan with limited functionality (“Free Subscription”) which allows Users to get acquainted with our products and use them for some basic tasks. Some of the Paid subscriptions are also offered for a 14-day trial allowing Users to access a broader functionality and decide on the further use of the product.

Paid subscriptions are provided on an annual or monthly basis (“Billing Cycle”) depending on the choice of a User. At the end of a Billing Cycle, the User may cancel the subscription (if the payment method allows) and switch to the most basic free plan.

To start a Paid Subscription, You need to complete payment through a valid payment method, including Visa/Mastercard, PayPal, LiqPay, Privat24, Interkass, and others. You shall also provide Plerdy with accurate billing information.

Once the transaction is processed, the Paid Subscription becomes active.

Refund

Plerdy provides numerous options of trial periods allowing Users to evaluate the Paid subscription. Nevertheless, if for any reason a User decides to terminate the subscription, We may refund the remaining subscription period.

Termination

In case We suspect or notice any violation of our Terms of Service, Privacy Policy, GDPR, and any other applicable law, We reserve the right to modify, suspend, or terminate Your account immediately.

To terminate Your account, You may delete it or request us to do that. After the termination, You will immediately lose Your right to use the Services and all the data uploaded to Your account will be deleted.

Personal Data Protection

• “Personal data” is any information about an identifiable or identified natural person (Article 4 of GDPR, General Data Protection Regulation (EU) 2016/679).
• When You use our Services, We may access, use, collect, or process Your personal information guided by the provisions of GDPR and our Privacy Policy.
• You own all Your contacts, email addresses, and other content such as images, text files, videos, photos, and other data You upload or store in our Services. By using our products, You grant us a partial license to view, access, store, modify, copy, reformat, make derivative works of, or aggregate such information to the extent necessary to provide the Services requested by You.
• Plerdy shall not use or share with third parties email addresses provided by You in our Services unless it is necessary to provide the agreed Services or We have Your prior explicit consent to do so.

Links to Other Websites

Our Services or the content of our Website may contain links to third party resources that are not controlled or owned by Plerdy. We have no responsibility or control over the practices used by these third parties, their content or privacy policies. Plerdy shall not be liable or responsible, directly or indirectly, for any actual or alleged loss or damage caused due to the access or use of such third party services. Therefore, We insist that You carefully read terms of service and privacy policies of any third party service you are going to use.

Disclaimer of Warranties

Plerdy cannot warrant that our Services will be error-free, uninterrupted, timely, secure or that our Services will meet Your expectations and specific requirements. Therefore, We disclaim any and all liability related to the mentioned issues.

Limitation of Liability

Plerdy, its affiliates, subsidiaries, employees, and partners shall not be liable for any direct, indirect, incidental, special losses, punitive or consequential damages, including but not limited to loss of profit, data, goodwill, use, saving and revenue or other intangible losses that result from (i) Your use or inability to use our Services; (ii) any third party content or conduct in our Services (iii) unauthorized access to or alteration of Your data, (iv) or any other matter related to our Services. The entire liability of Plerdy to You in terms of any of our Services shall not exceed the sum of fees received from You by Plerdy during the previous (12) twelve months.

Governing Law

These Terms of Service are governed by the laws of Ukraine. The provisions that legally need to follow the legislation of Your country or the law of the European Union are governed and construed in accordance with these laws.

If We do not enforce any provision or right stipulated in these Terms of Service, this shall not be considered our waiver of those rights.

If a court acknowledges any of these provisions as unenforceable or invalid, other provisions in these Terms remain in effect.

We may translate our Terms of Service into other languages, but in case of any dispute arising from the difference between these translations, this English version takes precedence.

Changes

Plerdy reserves the right, at its sole discretion, to change or update these Terms of Service without prior notice. If You continue using our services after such modifications, You automatically agree to accept the revised terms.

Contact Us

If you have any questions or concerns about these Terms of Service or Plerdy services, contact us at hello@plerdy.com.