Refund Policy

Last updated: October 23, 2026

This Refund Policy explains how refunds work for paid Plerdy subscriptions. It is part of our Terms of Use (section 5, “Payment”) and should be read together with our Privacy Policy.

1. Who processes your payment

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

2. Free plan and trial

You can use Plerdy on a free plan or try paid features before you buy. Using the free plan or a trial does not oblige you to start a paid subscription.

3. Subscriptions and cancellation

• Paid subscriptions are billed monthly or annually (“Payment Period”), depending on the plan you choose.
• You can turn off automatic renewal at any time in your account. Your paid subscription stays active until the end of the current Payment Period and then moves to the free plan. No further charges are made.

4. Refunds

• You can request a refund within 30 days of a payment.
• We refund the full amount paid for the unused part of the Payment Period.
• Refunds are returned to the original payment method. The time it takes to appear on your statement depends on your bank or card provider.

5. How to request a refund

1. Contact our support team from your Plerdy account (Support) or by email at [email protected].
2. Include the email address of your Plerdy account and the date of the payment.
3. Our team confirms the refund and processes it through Paddle.

You can also contact Paddle directly about any order at paddle.net.

6. Questions

If you have any questions about this Refund Policy, please contact us at [email protected].