Lucky Orange vs. HotJar

Hotjar Review

Namandeep Bhatia, Co-Founder & Chief Technology Officer at Pickright Technologies:

I like how Hotjar creates a heatmap of user clicks. I was surprised to discover that Hotyar records sessions of user interactions. I will continue using Hotjar.

Mohamed Saied, Search Engine Optimization Specialist at Spimaco:

I don't like Glitchy screenshots that frequently occur in Hotjar. I also don't like that when using Hotjar, I must wait for a 30-day window to view the user's screen recording. Newertherless, I rate Hotjar 9 out of 10.

Akhil Gupta, Senior Software Engineer at Visa:

Hotjar provides product insights, showcases people's behavior online, and helps identify customer obstacels. But I am upset that Hotjar doesn't provide a public API to make the integration process more accessible. Hotjar is excellent when you have a scheduled rollout planned for your product.

Jasper van der Zwaan, Mgr. Web Optimization at PennyMac Loan Services:

I don't like that Hotjar has poor user recordings on iPad, Galaxy, iPhone, etc. I can note great heat mapping, page behavioral recordings, and feedback widgets at Hotjar.

John Silva, Technical Product Manager at Alignment Healthcare:

My web team used Hotjar to track user behavior. We used Hotjar to monitor which product page dentists would access to gauge their knowledge and understanding of our products. I like that Hotjar provides heatmap analytics and surveys triggered based on user action. I don`t like the confusing interface at Hotjar.

Lucky Orange Review

Alex Jones, Head of Market & UX Research at OpenMoney:

Heatmapping and scroll depth at Lucky Orange are super easy to understand. I also like that Lucky Orange allows switching the view by device type. I don`t like the way of grouping elements on heatmaps at Lucky Orange.

Uffe Aalborg, Product Owner:

Lucky Orange is perfect for my early start-up. But I miss a Slack integration when working with Lucky Orange.

Caldon Preece, Marketing Technology Manager:

Lucky Orange is n excellent tool with heatmaps and user recording features. But I think Lucky Orange needs a little bit of a facelift.

Gunjan Kamdar, Pharmacy Manager at RITE AID:

Lucky Orange is very simple to use, and I think nothing is missing in Lucky Orange. Lucky Orange is excellent software to grow business. I recommend you to try Lucky Orange.

About Hotjar

Hotjar is one of the best tools for analyzing user behavior and mapping the user journey. Each week, more than 6,000 researchers use it to find new insights. It helps researchers develop a deeper understanding of their users by spotting patterns and trends. By removing hunches from decision-making with unbiased user insights, Hotjar ensures that users' needs are always placed ahead of internal opinions. Andrew Haehn, Operations Director of Materials Market, says, "Without Hotjar, there's no way I would have noticed the issues. It wasn't visible in the data. Hotjar helped me see how users really experienced our site."

Hotjar also allows researchers to validate their ideas with users before launching, capture quantitative and qualitative feedback on new prototypes, and spot when users get stuck. As a result, it helps businesses make informed, data-driven decisions to optimize the user experience and increase conversions. With 792,434 marketers discovering actionable insights weekly, Hotjar is a trusted tool for website tracking and product analytics. Additionally, Hotjar is GDPR- and CCPA-ready and does not collect users' IP addresses, providing a privacy-first approach to tracking. Sign up for Hotjar today to make smarter decisions and maximize conversions and revenue!

About Lucky Orange

Lucky Orange is a powerful web analytics tool that can be used by website owners, specialists, experts, and businesses to gain valuable insights into their website visitors. Lucky Orange offers many features, including dynamic heatmaps, session recordings, live chat, conversion funnels, form analytics, visitor profiles, surveys, and announcements.

With Lucky Orange, you can quickly see which pages are converting and which are causing visitors to abandon your site. You can also monitor key form metrics like abandonment, field order, and time to start to find areas for optimization. Additionally, Lucky Orange allows you to ask people about their product preferences and technical issues or crowdsource new feature ideas through surveys.

One of the key features of Lucky Orange is session recordings, which enable you to watch a specific person navigate your website to see what's preventing them from converting. With dynamic heatmaps, you can see what people engage with on a page, including dynamic elements like menus, forms, and popups. You can provide real-time support for inbound chats or ask people to chat based on page behavior or traffic segment.

Lucky Orange also allows you to pass in custom user data, like an email address, name, or customer ID. Custom user data can be helpful if your support team is using recordings to help resolve customer inquiries or if you're using recordings for quality assurance and auditing purposes.

Lucky Orange offers seamless integration with your favorite tools like Google Analytics, HubSpot, and Shopify. Lucky Orange ensures privacy is always a priority by being fully CCPA and GDPR-compliant.

Overall, Lucky Orange can help you spend less time crunching numbers and more time growing your business by providing powerful ways to learn about your website visitors. With Lucky Orange, you can build loyalty, improve your products and services, and optimize confidently based on true customer needs.