Hotjar vs. Crazy egg

Plerdy, Hotjar, and Crazy Egg are among the most popular solutions for website analysis and customer behavior tracking. Even though they have a lot in common, there are some unique capabilities. For example, Plerdy allows tracking adaptive layout and is more cost-effective. Find a detailed comparison in the table below.

4.9/5
4.7/5
4.95/5

Heatmaps

Hotjar

Crazy egg

Plerdy

Real-time website tracking
Dynamic elements
Custom user groups
Testing first clicks
Accurate mobile analytics
Deeper segmentation
Segmentation by traffic channels
Adaptive layout and show data
Correct data after website design changes
Hide empty clicks
Sequence of clicks
Users did not go to another page
Detect what website elements are the least effective
Find out which part of the page is making users leave

PopUps forms

Hotjar

Crazy egg

Plerdy

Ready to use templates
Reports about leads
Statistics about how do people interact with a form
Display a popup to specific trigger
API integrations with (Mailchimp, Zapier, Cliclup, Intercom, Hubspot and etc.)
Video popup
Integrations virtual pageviews Google Analytics UA & events GA 4
Decrease eCommerce cart abandonment
Over 20 display rules

Feedbacks & NPS

Hotjar

Crazy egg

Plerdy

Surveys
Visual feedback (Emoji)
Net Promoter Score

Session recording

Hotjar

Crazy egg

Plerdy

Replay video about user behavior
Custom events and more setting
Timeline recording with pages and time
Filter by traffic channels
Analyze individual user groups
Analyze mobile and desktop website versions separately
Easily share video links
Automatically delete old videos
Rage clicks

Conversion Funnels

Hotjar

Crazy egg

Plerdy

Analyze funnels by devices and traffic channels
Track unique pageviews and drop-offs on every stage

SEO-checker

Hotjar

Crazy egg

Plerdy

Automatics SEO audits
SEO mistakes in semantics
Comparison of duplicates of the main meta tags
Data about mobile-first index
SEO heath score
HTML page source
Historical data for 30 days
Semrush backlink analysis
Export your data to Google Spreadsheets

Google Search Console integration

Hotjar

Crazy egg

Plerdy

Tips on missed keywords
Segmentation of URL data, automatically added to the search
Analysis of keywords in the title
Search for insights (impressions, clicks, positions and CTR)
Adding tags

Event / Goals Tracking

Hotjar

Crazy egg

Plerdy

Configure events using a class or item ID
Automatically add up different events from a specific website page
Transfer to Google Analytics

Sales perfomance

Hotjar

Crazy egg

Plerdy

Elements do customers interact with before making a purchase
Find out what don't affect sales at all
E-commerce conversion analysis
Each element is assigned a price
Analyze the impact of website elements on sales by traffic channel and device

Macro conversion

Hotjar

Crazy egg

Plerdy

Items that customers interact with before ordering

Other settings

Hotjar

Crazy egg

Plerdy

Cross-domain tracking
Sub-domain tracking
Email and Slack reports
Launch A/B Tests with Google Optimize Integration capabilities
Supports SPA sites
GDPR & CCPA compliance

Pricing

Hotjar

Crazy egg

Plerdy

Entry Level Price
Free 35 Daily sessions $29/month Free
Free Trial
Start, month
Observe Plus €32 Standard $49 Start $98
Business, month
Observe Business Starting at €80 Plus $99 Business $198
Enterprise, month

Comparison

Let's evaluate Hotjar and Crazy Egg to decide which will fit your business more!

Hotjar: User Experience

Among the most often used usability testing and behavioral analytics tools available is Hotjar. It offers four options mostly: heat maps, visitor data, polls, and incoming reviews. These four solutions together enable you to test the usability of your app or website by offering relevant behavioral insights.

Pros:

  • Forceful aiming.
  • Helped on several screen and device varieties.
  • Free start plan with $39/month for Plus.
  • Has an infinite count of responses for every attribute.

Drawbacks:

  • Like other tools, remote usability testing is not supported.

Many happy user evaluations support Hotjar as further evidence of its success.

Crazy Egg: User Experience

Another well-known usability testing and website optimizing application with numerous capabilities like Hotjar is Crazy Egg. There are five subproducts available: editor, heatmaps, recordings, snapshots, A/B testing.

Here are the Crazy Egg pros:

  • Pretty handy are the 30-day trials available.
  • Lets you monitor the traffic of an advertising campaign unlike many others.
  • The base plan runs for $24 a month.
  • One can freely add many team members.

Minuses are also present:

  • Unlike Hotjar, no free plan exists to get going.

Crazy Egg reviews are generally good, hence your user experience will probably be good too.

About Hotjar

Your ideal solution is Hotjar. Hotjar offers graphic analysis of websites, therefore enabling companies and professionals to better know their users. Hotjar's heatmap tool lets you see how users on your website engage. You can see, for instance, their scrolling distance, button clicks, and areas of information they find interesting.

Additionally available from Hotjar is a free forever plan that can be upgraded at any point. Ready for GDPR and CCPA, 56,509 users registered last month. Hotjar is trusted among 1,148,546 websites across 180+ countries.

There are three aspects to the simple tool: Heatmaps, Feedback, and Surveys. The Heatmap function provides an at-a-glance picture of page user interaction by helping you identify hot and non-hot areas. The Feedback tool gathers real comments, therefore involving clients into the conversation. At last, the surveys allow you to make improvements that count by directly relating with your guests.

Hotjar makes communicating with your clients simpler by integrating with various systems, like Google Analytics, Slack, Zapier, and others. The program helps you find chances for optimization, spot high-impact improvements, and rank modifications of importance.

Great client reviews for Hotjar have come in from Invision, Reed.co.uk, Hubspot Academy. They value Hotjar's ability to improve their user experience, raise their conversion rate, and better grasp of their users.

Hotjar's core values include the following:

  • Customer first.
  • Working respectfully.
  • Establishing trust by openness.
  • Pushing oneself to develop.
  • Boldly and quickly moving.

Hotjar is such a fantastic tool for companies, professionals, and experts trying to maximize their websites and better know their users. It makes perfect sense.

About Crazy Egg

A great tool for web optimization, Crazy Egg enables companies to test new ideas, repair problems, and enhance what is currently working on their website. Crazy Egg is clearly trusted by many website experts, consultants, and companies since over 300,000 websites use it. Among the several tools available from Crazy Egg are Heatmaps, Recordings, Surveys, Errors, A/B Testing, and Traffic Analysis.

With Snapshots, Heatmaps, and Recordings, Crazy Egg helps companies to grasp their client journey and thereby offers one of the most important advantages. Visual statistics and personal session recordings let companies learn about their website visitors—where they are coming from, where they are navigating to, where they are getting stuck. Armed with this knowledge, companies may boldly implement design changes, hence boosting page visits, sales, and conversions.

With their Errors Tracking tool, Crazy Egg also lets companies spot and address problems on their website as they occur. Watching recordings of the mistakes lets companies see how many clients are affected and provide comprehensive data to enable speedy triaging and error fixing.

Moreover, Crazy Egg provides a Surveys tool that lets companies collect straight comments from clients and website visitors. Targeting specific queries helps companies to gather insightful real-time data and enhance their current features or products based on direct user comments.

By channel, companies may also evaluate and compare traffic sources with Crazy Egg to have a better understanding of their marketing channels and traffic sources performance. Comparatively analyzing traffic against every web page helps companies identify areas where one channel shines and another could require development.

All things considered, Crazy Egg is a great tool for small enterprises, e-commerce and retail, digital agencies, and educational institutions seeking faster website goals attainment. Crazy Egg is a must-try solution for companies trying to upgrade their website because of its simple setup, connections with well-known services like Shopify and WordPress, and free 30-day trial.

Comparison of Hotjar and Crazy Egg

We have done some study to assist you choose whether tool—Hotjar or Crazy Egg—would be superior for your website. With 273 reviews, Hotjar boasts a 4.3/5 star rating; Crazy Egg earns a 4.2/5 star rating from its 101 reviews. Reviews say Hotjar is more user-friendly than Crazy Egg. Hotjar is the better choice for corporate needs than Crazy Egg, but for continuous product support Hotjar is the recommended choice. Users find the future product updates and roadmaps from Hotjar more appealing than those from Crazy Egg. While Crazy Egg's entry-level price is $29/month, Hotjar's is free; 35 daily sessions are included. Impressive variety of features for Hotjar spans feedback analytics, digital experience monitoring, product analytics, user research, software testing, survey, digital analytics, and e-commerce analytics. Hotjar is fantastic for anyone trying to grasp user behavior and analytics. Conversely, Crazy Egg bills annually between $29/month and $189/month and provides a confetti report, mobile assistance, and scroll maps. HotJar runs between $89 and $589 a month. Though Hotjar costs more than Crazy Egg, people value its range of features. Both have advantages and drawbacks; so, it is advisable to test both to ascertain which fits your website the best.

Here’s what users say:

It’s amazing. The UI/UX may be confusing at the beginning, but after testing, I can say Plerdy is the best heatmap (Yes, even better than Crazy Egg).

GoodDeal_1991

I like many things about the Plerdy tool. First of all, it’s easy to use. 5 minutes to complete the setup, and you are up and running

Matt W President