Hotjar vs Crazy egg

Heatmaps

Hotjar

Crazy egg

Plerdy

Dynamic elements

Custom user groups

Testing first clicks

Accurate mobile analytics

Deeper segmentation

Segmentation by traffic channels

Adaptive layout and show data

Correct data after website design changes

Hide empty clicks

Sequence of clicks

Users did not go to another page

PopUps forms

Hotjar

Crazy egg

Plerdy

Ready to use templates

Reports about leads

Statistics about how do people interact with a form

Display a popup to specific trigger

API integrations with (Mailchimp, Zapier, Cliclup, Intercom, Hubspot and etc.)

Video popup

Integrations virtual pageviews Google Analytics UA & events GA 4

Feedbacks & NPS

Hotjar

Crazy egg

Plerdy

Surveys

Visual feedback (Emoji)

Net Promoter Score

Session recording

Hotjar

Crazy egg

Plerdy

Replay video about user behavior

Custom events and more setting

Timeline recording with pages and time

Filter by traffic channels

Analyze individual user groups

Conversion Funnels

Hotjar

Crazy egg

Plerdy

Analyze funnels by devices and traffic channels

Track unique pageviews and drop-offs on every stage

SEO-checker

Hotjar

Crazy egg

Plerdy

Automatics SEO audits

SEO mistakes in semantics

Comparison of duplicates of the main meta tags

Data about mobile-first index

Google Search Console integration

Tips on missed keywords

SEO heath score

Event / Goals Tracking

Hotjar

Crazy egg

Plerdy

Configure events

Transfer to Google Analytics UA & 4

Sales perfomance

Hotjar

Crazy egg

Plerdy

Elements do customers interact with before making a purchase

Find out what don't affect sales at all

E-commerce conversion analysis

Macro conversion

Hotjar

Crazy egg

Plerdy

Items that customers interact with before ordering

Other settings

Hotjar

Crazy egg

Plerdy

Cross-domain tracking

Sub-domain tracking

Let's compare Hotjar and Crazy Egg and choose what will suit your company better!

Hotjar: User Experience

Hotjar is one of the most widespread usability testing and behavioral analytics services. It mainly provides four options: heat maps, visitor records, surveys, and incoming reviews. Together, these four products help you test your app's or website's usability, providing useful behavioral analytics.

Pros:

Powerful targeting.
Supported on different screen and device types.
Free plan to start and $39/month for Plus.
Has an unlimited number of answers for each feature.

Drawbacks:

There is no support for remote usability testing like other tools.

There are plenty of satisfied user reviews, which is also an argument in favor of Hotjar.

Crazy Egg: User Experience

Crazy Egg is another popular usability testing and website optimization tool that offers many features similar to Hotjar. Five sub-products are offered: Heatmaps, Recordings, Snapshots, A/B testing, and an editor.

Here are the Crazy Egg pros:

There are 30-day trials, which is pretty convenient.
Allows you to track the traffic of an advertising campaign, unlike many.
The price for the basic plan is $24 per month.
One can add numerous team members for free.

Minuses are also present:

There is no free plan to get started, unlike Hotjar.

There are mostly positive Crazy Egg reviews, so your user experience will likely be positive as well.