Hotjar Vs Crazy Egg: Fast Answer
Choose Hotjar if your team already wants a Contentsquare-connected behavior analytics path with heatmaps, session replay, funnels, surveys, and user testing. Choose Crazy Egg if you need a simpler CRO platform with heatmaps, recordings, A/B testing, traffic analysis, errors tracking, surveys, and CTAs. Choose Plerdy if you also need SEO, Google Search Console keyword insights, pop-up forms, ecommerce conversion analysis, and A/B testing in the same system.
One important pricing note: many people search for “Hotjar Observe Plus 32 per month” or “Hotjar Observe pricing Plus 32 per month,” but current official Hotjar pages now point users to Contentsquare pricing. So do not rely only on old Hotjar Observe Plus pricing when comparing Hotjar and Crazy Egg.
Real-time website tracking
Accurate mobile analytics
Segmentation by traffic channels
Adaptive layout and show data
Correct data after website design changes
Users did not go to another page
Detect what website elements are the least effective
Find out which part of the page is making users leave
Statistics about how people interact with a form
Display a popup by a specific trigger
API integrations with Mailchimp, Zapier, ClickUp, Intercom, HubSpot, and other tools
Integrations with virtual pageviews in Google Analytics UA and events in GA4
Decrease eCommerce cart abandonment
Visual feedback with emoji-style reactions
Replay video about user behavior
Custom events and advanced settings
Timeline recording with pages and time
Filter by traffic channels
Analyze individual user groups
Analyze mobile and desktop website versions separately
Automatically delete old videos
Analyze funnels by devices and traffic channels
Track unique pageviews and drop-offs on every stage
SEO mistakes in semantics
Comparison of duplicates of the main meta tags
Data about mobile-first index
Historical data for 30 days
Semrush backlink analysis
Export your data to Google Spreadsheets
Segmentation of URL data, automatically added to the search
Analysis of keywords in the title
Search for insights: impressions, clicks, positions, and CTR
Configure events using a class or item ID
Automatically add up different events from a specific website page
Transfer to Google Analytics
Elements customers interact with before making a purchase
Find out what does not affect sales at all
E-commerce conversion analysis
Each element is assigned a price
Analyze the impact of website elements on sales by traffic channel and device
A/B testing of element changes
A/B testing of page redirect or split test
Variants can be a page, event, or ecommerce condition
Items that customers interact with before ordering
Entry Level Price
Start free through Contentsquare path
Starter $29/mo, billed annually
Free forever
Start, month
Pricing now shown via Contentsquare
Starter $29/mo, billed annually
Startup $32/mo or $21/mo yearly
Business, month
Contact sales or check current Contentsquare pricing
Plus $99/mo or Pro $249/mo, billed annually
Scale $64/mo or $42/mo yearly
Enterprise, month
Contact sales
Enterprise $599/mo, billed annually
Enterprise from $148/mo or $97/mo yearly
Pricing Notes For Hotjar, Crazy Egg, And Plerdy
Old Hotjar pages and many search results still mention Hotjar Observe Plus price 32 per month, Hotjar Observe Plus $32 per month pricing, or similar wording. That is why this comparison keeps a clear Hotjar pricing note instead of pretending the old Observe pricing table is still the only source of truth. Today, Hotjar sends users toward Contentsquare plans, so the safest action is to check the live plan during signup.
Crazy Egg pricing is more direct: Starter is $29 per month, Plus is $99 per month, Pro is $249 per month, and Enterprise is $599 per month, with annual billing. Plerdy has a free plan and current paid packages starting from Startup $32 per month, or $21 per month with yearly billing. This makes Plerdy easier to compare when the team needs heatmaps, SEO, pop-ups, A/B testing, and ecommerce reports together.
Comparison Of Hotjar And Crazy Egg
Hotjar and Crazy Egg overlap in the most visible UX analytics areas: heatmaps, recordings, scroll behavior, surveys, and user behavior analysis. But the practical decision is not only about which tool has a heatmap. It is more about what your team wants to do after seeing the problem.
Hotjar is a good fit when the team wants behavior analytics, session replay, surveys, funnels, and user tests inside the wider Contentsquare direction. It feels more research-led. Crazy Egg is a good fit when the team wants quick heatmap reports, session recordings, A/B testing, traffic analysis, errors tracking, and CTAs without a very heavy analytics setup.
Plerdy is different. It is useful when marketers, SEO specialists, ecommerce managers, and CRO teams want to connect user behavior with website optimization tasks. For example, you can analyze clicks, check SEO issues, review Google Search Console queries, build pop-up forms, track ecommerce sales performance, and run A/B tests without jumping between five separate tools.
Hotjar: User Experience
Hotjar is now positioned as part of the Contentsquare ecosystem. Its core value is still familiar: heatmaps, session replay, funnels, surveys, feedback, and user testing. For a UX team, this can be enough to understand what visitors click, where they scroll, where they hesitate, and what they say in direct feedback.
Hotjar can be a strong option when the team needs qualitative behavior data and wants to combine recordings with user feedback. It is also useful when you need a simple way to explain UX problems to managers who do not want to read a long analytics report.
Pros:
- Strong heatmaps and session replay features.
- Surveys and feedback tools are part of the product direction.
- Funnels are useful for finding drop-offs in user journeys.
- The interface is familiar to many UX and product teams.
Drawbacks:
- Pricing is less simple now because Hotjar plans are connected with the Contentsquare pricing path.
- Hotjar is not a built-in SEO tool, popup tool, or ecommerce sales performance tool.
- A/B testing is not the same core strength as in Crazy Egg or Plerdy.
Crazy Egg: User Experience
Crazy Egg is a practical CRO and user behavior tool. It includes heatmaps, session recordings, A/B testing, web analytics, conversion funnels, errors tracking, surveys, and popup CTAs. That makes it useful for teams that want to find UX problems and test changes without building a complex analytics stack.
Crazy Egg is especially attractive for marketers who want fast visual reports. Its heatmaps and recordings help show which content gets attention, which elements users ignore, and where visitors get frustrated. The A/B testing feature is also a clear advantage when comparing Crazy Egg vs Hotjar.
Pros:
- Clear pricing plans from Starter to Enterprise.
- Heatmaps, recordings, surveys, web analytics, and A/B testing in one product.
- Errors tracking and rage click insights help find friction faster.
- Unlimited website domains and team members are included in plans.
Drawbacks:
- All public pricing plans are billed annually.
- There is no full SEO Checker or Google Search Console keyword analysis like in Plerdy.
- Some advanced CRO tasks still need another tool if you want SEO, pop-ups, ecommerce sales performance, and behavior analytics together.
About Hotjar
Hotjar helps teams see how users behave on a website or app. Its heatmaps show where people click, move, and scroll. Session replay helps teams watch real user journeys and spot confusion, bugs, or drop-offs. Surveys and feedback tools help explain why users act in a certain way, not only what they did.
The biggest change is product positioning. Hotjar is now part of Contentsquare. That means Hotjar still has familiar behavior analytics features, but its pricing and product path should be checked through the current Contentsquare flow. This matters for anyone searching for Hotjar pricing Observe Plus 32 or Hotjar Observe Plus pricing 32 per month.
Hotjar is strongest when the main goal is UX research, behavior review, and feedback collection. It is weaker when the same team also needs SEO audits, Google Search Console insights, smart pop-ups, ecommerce sales tracking, and built-in A/B testing in one place.
About Crazy Egg
Crazy Egg is a website optimization tool built around visual behavior analytics. Its main tools include Heatmaps, Session Recordings, A/B Testing, Web Analytics, Conversion Analytics, Conversion Funnels, Errors Tracking, Surveys, and Popup CTAs. So it is not only a heatmap tool anymore.
Crazy Egg is useful for marketers, CRO teams, agencies, and ecommerce teams that need fast visual answers. You can see what users click, where they scroll, what causes friction, and which page elements deserve more attention. The A/B testing feature also helps teams validate changes instead of only guessing.
The main pricing limitation is annual billing. Crazy Egg has a 30-day free trial, but the public paid plans are shown as monthly prices billed annually. For some small teams this is fine. For others, it makes Plerdy or another flexible CRO tool easier to test first.
Which Tool Should You Choose?
Choose Hotjar If You Need UX Research And Feedback
Hotjar is a good choice if your team mainly needs heatmaps, session replay, surveys, feedback, funnels, and user testing. It works well for UX researchers, product teams, and marketers who want to understand user behavior in a visual and qualitative way.
Choose Crazy Egg If You Need Heatmaps Plus A/B Testing
Crazy Egg is better if your team wants heatmaps, recordings, A/B testing, traffic analysis, errors tracking, surveys, and CTAs in one CRO-focused tool. It is a practical option for teams that want to test page changes after finding friction.
Choose Plerdy If You Need CRO, UX, SEO, And Sales Analysis Together
Plerdy is a better fit if the team needs more than Hotjar and Crazy Egg behavior reports. You can use Plerdy for click heatmaps, session recordings, conversion funnels, SEO audits, Google Search Console keyword insights, smart pop-up forms, ecommerce sales performance, and A/B testing. This is useful when the question is not only “what did users click?” but also “what should we fix to get more conversions and organic traffic?”
Best Use Cases For Hotjar Vs Crazy Egg Vs Plerdy
Hotjar Use Cases
- Finding UX friction with heatmaps and recordings.
- Collecting direct user feedback with surveys.
- Reviewing funnels and user drop-offs.
- Explaining behavior problems to product or design teams.
Crazy Egg Use Cases
- Checking page performance with heatmaps and scroll maps.
- Watching recordings to find rage clicks and dead clicks.
- Running A/B tests after finding a weak element.
- Using CTAs and surveys for quick CRO campaigns.
Plerdy Use Cases
- Combining heatmaps, recordings, SEO, pop-ups, funnels, and A/B testing.
- Finding SEO issues and missed keyword opportunities from Google Search Console data.
- Tracking which website elements help ecommerce sales.
- Testing CRO changes without adding several separate tools.
Quick Decision
Hotjar is research-friendly. Crazy Egg is CRO-test friendly. Plerdy is broader because it connects behavior analytics with SEO, lead generation, ecommerce, and conversion optimization. That is the main difference in this Hotjar and Crazy Egg comparison.
FAQ About Hotjar Vs Crazy Egg
What Is The Main Difference Between Hotjar And Crazy Egg?
Hotjar is stronger for UX research, feedback, session replay, surveys, and funnels inside the Contentsquare direction. Crazy Egg is stronger when you want heatmaps, recordings, A/B testing, traffic analysis, errors tracking, surveys, and CTAs in a simpler CRO workflow.
Is Crazy Egg Better Than Hotjar For A/B Testing?
Yes, Crazy Egg is usually the clearer choice if A/B testing is one of your main needs. Crazy Egg includes A/B Testing in paid plans, while Hotjar is mostly known for heatmaps, session replay, surveys, feedback, and behavior research.
Is Hotjar Observe Plus 32 Per Month Still The Right Price?
Many older search results mention Hotjar Observe Plus at 32 per month when billed annually. But current official Hotjar pages now direct pricing to Contentsquare, so teams should check the live pricing path before making a buying decision.
Does Crazy Egg Have Error Tracking?
Yes, Crazy Egg includes Errors Tracking in higher paid plans. It can help teams connect technical problems with behavior reports and recordings, which is useful when a page looks fine but users still get stuck.
Which SEO Tool Is Best For Tracking User Behavior?
If you need only user behavior tracking, Hotjar or Crazy Egg can work well. If you need SEO data and behavior tracking together, Plerdy is more suitable because it includes heatmaps, session recordings, SEO audits, Google Search Console insights, funnels, and A/B testing.
