Hotjar vs Crazy egg

Plerdy, Hotjar, and Crazy Egg are among the most popular solutions for website analysis and customer behavior tracking. Even though they have a lot in common, there are some unique capabilities. For example, Plerdy allows tracking adaptive layout and is more cost-effective. Find a detailed comparison in the table below.

Heatmaps

Hotjar

Crazy egg

Plerdy

Dynamic elements
Custom user groups
Testing first clicks
Accurate mobile analytics
Deeper segmentation
Segmentation by traffic channels
Adaptive layout and show data
Correct data after website design changes
Hide empty clicks
Sequence of clicks
Users did not go to another page

PopUps forms

Hotjar

Crazy egg

Plerdy

Ready to use templates
Reports about leads
Statistics about how do people interact with a form
Display a popup to specific trigger
API integrations with (Mailchimp, Zapier, Cliclup, Intercom, Hubspot and etc.)
Video popup
Integrations virtual pageviews Google Analytics UA & events GA 4

Feedbacks & NPS

Hotjar

Crazy egg

Plerdy

Surveys
Visual feedback (Emoji)
Net Promoter Score

Session recording

Hotjar

Crazy egg

Plerdy

Replay video about user behavior
Custom events and more setting
Timeline recording with pages and time
Filter by traffic channels
Analyze individual user groups

Conversion Funnels

Hotjar

Crazy egg

Plerdy

Analyze funnels by devices and traffic channels
Track unique pageviews and drop-offs on every stage

SEO-checker

Hotjar

Crazy egg

Plerdy

Automatics SEO audits
SEO mistakes in semantics
Comparison of duplicates of the main meta tags
Data about mobile-first index
Google Search Console integration
Tips on missed keywords
SEO heath score

Event / Goals Tracking

Hotjar

Crazy egg

Plerdy

Configure events
Transfer to Google Analytics UA & 4

Sales perfomance

Hotjar

Crazy egg

Plerdy

Elements do customers interact with before making a purchase
Find out what don't affect sales at all
E-commerce conversion analysis

Macro conversion

Hotjar

Crazy egg

Plerdy

Items that customers interact with before ordering

Other settings

Hotjar

Crazy egg

Plerdy

Cross-domain tracking
Sub-domain tracking

Let's compare Hotjar and Crazy Egg and choose what will suit your company better!

Hotjar: User Experience

Hotjar is one of the most widespread usability testing and behavioral analytics services. It mainly provides four options: heat maps, visitor records, surveys, and incoming reviews. Together, these four products help you test your app's or website's usability, providing useful behavioral analytics. 

Pros:

  • Powerful targeting.
  • Supported on different screen and device types.
  • Free plan to start and $39/month for Plus.
  • Has an unlimited number of answers for each feature.

Drawbacks:

  • There is no support for remote usability testing like other tools.

There are plenty of satisfied user reviews, which is also an argument in favor of Hotjar.

Crazy Egg: User Experience

Crazy Egg is another popular usability testing and website optimization tool that offers many features similar to Hotjar. Five sub-products are offered: Heatmaps, Recordings, Snapshots, A/B testing, and an editor.

Here are the Crazy Egg pros:

  • There are 30-day trials, which is pretty convenient.
  • Allows you to track the traffic of an advertising campaign, unlike many.
  • The price for the basic plan is $24 per month.
  • One can add numerous team members for free.

Minuses are also present:

  • There is no free plan to get started, unlike Hotjar.

There are mostly positive Crazy Egg reviews, so your user experience will likely be positive as well.

Here’s what users say:

It’s amazing. The UI/UX may be confusing at the beginning, but after testing, I can say Plerdy is the best heatmap (Yes, even better than Crazy Egg).

(GoodDeal_1991)

I like many things about the Plerdy tool. First of all, it’s easy to use. 5 minutes to complete the setup, and you are up and running

(Matt W, President)