19 Best Online Survey Tools

Andrew Chornyy - 001
Andrew Chornyy

CEO Plerdy — expert in SEO&CRO with over 14 years of experience.

User Experience (UX)

Welcome to the ultimate guide: “19 Best Online Survey Tools”! ⚡ Our deep-dive into online feedback collection will streamline your business decisions and elevate your growth. No more second-guessing – tap into your audience’s minds and shape your strategies with confidence.

In this article, we unfold the value of online survey tools and their game-changing impact across various niches:

  • E-commerce businesses – Gathering invaluable customer feedback on product offerings and shopping experiences.
  • Digital agencies – Running client satisfaction surveys to continuously refine service quality.
  • Content creators – Understanding audience preferences to guide content strategy.

This is where Plerdy shines bright! Packed with top-tier Conversion Rate Optimization (CRO) and User Experience (UX) features, Plerdy is your ticket to creating compelling, conversion-boosting surveys.

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So, strap in, and let’s explore these 19 online survey powerhouses, including Plerdy. Unlock the potential of online feedback today and shape the future of your business. Get ready to leverage these tools for exceptional audience insight and interaction. Let’s revolutionize your approach to online feedback! ⚡

Stay tuned for our in-depth examination of Plerdy, along with other industry-leading tools. These resources will bridge the gap between you and your audience, turning feedback into fuel for growth. Let’s dive in!

How Online Survey Tools Work

Harnessing the best online survey tools opens a clear path to customer feedback. By implementing these innovative solutions, companies seize the opportunity to delve into their audience’s thoughts and preferences.

Here’s a typical workflow of an online survey tool:

  • Create: The journey begins with the creation of a survey. Employing a range of question types – from multiple-choice to open-ended – allows for comprehensive feedback gathering.
  • Distribute: The next step is sending the survey out into the world. Via email, social media, or embedding on a website, these tools provide diverse avenues to reach your customers.
  • Collect: As responses start flowing in, the survey tool organizes the data into an easy-to-understand format. No more manual data entry – automation takes care of it.
  • Analyze: Finally, powerful analytics dive into the collected data, unraveling patterns and generating insights.

Imagine a fast-food restaurant wanting to revamp its menu. With an online survey tool, it can create a survey, distribute it to its customer base, gather their preferences, and then analyze the results. The restaurant might discover a desire for more vegetarian options, prompting them to incorporate new dishes. The ultimate outcome – customer satisfaction goes up, along with sales.

That’s the power of online survey tools. They don’t just collect data, but transform it into actionable insights – a powerful asset in the competitive business landscape. Dive into the dynamic world of online survey tools and propel your business into a future of informed decision-making.


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Where online interactions shape businesses, tools like Plerdy Pop-Up Software set the stage for robust audience engagement. It’s a comprehensive suite facilitating online surveys, feedback collection, and driving conversions – all without the need for developers or designers.

Imagine this: you own an e-commerce store. With Plerdy Pop-Up Software, you can effortlessly tailor user journeys to your advantage. You can guide visitors with pop-up forms, reduce bounce rates, and encourage purchases. It’s like having a silent salesperson guiding your potential customer towards the checkout.

The versatility of Plerdy Pop-Up Software can be showcased across several niches:

  • E-commerce – Recommend similar items for “out of stock” products.
  • Digital marketing – Segment your audience for Google Ads Remarketing.
  • Customer service – Pinpoint customer hang-ups during shopping and checkout experiences.

Key features of Plerdy’s Pop-Up Software:

  • Versatile survey options like NPS, emoji reaction reviews, and open-ended questions.
  • Seamless Google Analytics integration for better audience targeting.
  • Allows the creation of interactive events such as webinars or conferences.
  • Remarketing capabilities to re-engage your most interested visitors.

Whether you aim to enhance user satisfaction, create effective conversion funnels, or collect emails for lead generation, Plerdy Pop-Up Software is the tool to transform your online interaction strategy.


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Navigating the expansive landscape of online survey tools, SurveyMonkey emerges as a leading player. Renowned for its user-friendly interface and robust features, it streamlines the process of collecting and analyzing customer feedback.

With SurveyMonkey, you can whip up customized surveys effortlessly, choosing from a broad range of question types. Whether you want to gauge customer satisfaction or gather feedback on new product ideas, this versatile tool serves every need.

Here are a few outstanding features of SurveyMonkey:

  • Comprehensive question bank: Contains thousands of prewritten questions, cutting down on survey creation time.
  • Advanced logic features: Customize your surveys with skip logic, piping, and more to get specific insights.
  • Collaborative features: Allow team members to review and analyze survey data together.
  • Data analysis tools: Transform raw data into meaningful insights with user-friendly data visualization tools.

Let’s consider a tech start-up looking to get feedback on their new app. With SurveyMonkey, they can create a targeted survey, distribute it via email or social media, and then dive into the data collected. They could learn about user experience issues they weren’t aware of or gather suggestions to enhance the app’s features – a treasure trove of customer insights ready to be leveraged.

In the realm of online survey tools, SurveyMonkey stands tall, helping businesses tap into the pulse of their customer base and make data-driven decisions. If customer feedback is your gold, SurveyMonkey is the pan and river – all set to unearth valuable nuggets.


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With an unyielding commitment to simplifying customer feedback collection, Constant reigns supreme among online survey tools. Its power-packed features enable businesses to seize control of their audience’s pulse, driving decision-making into the fast lane of data-driven strategy.

Key features of Constant that fuel its standing in the online survey tools category include:

  • Customization options: Create surveys that resonate with your brand’s identity.
  • Segmentation features: Dive deep into your audience segments for focused feedback.
  • Comprehensive analytics: Convert data into insights with dynamic data visualization.
  • Integration capacity: Seamlessly blend Constant with your existing software ecosystem.

Imagine a luxury hotel chain aiming to enhance its guest experience. Using Constant, they could craft a bespoke post-stay survey, dispatch it to guests, and then sort responses based on factors such as stay duration, room type, or service usage. This in-depth analysis might reveal that guests are seeking more wellness offerings, steering the hotel to invest in spa enhancements or yoga classes.

Constant stands tall as a testament to the transformation that can unfold when customer feedback meets sophisticated analysis. Whether you’re a budding e-commerce store or an established service provider, Constant can prove to be your secret ally in understanding and responding to your audience’s needs. Harness the power of Constant and make the leap from guesswork to informed strategy – one survey at a time.


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When it comes to online survey tools that efficiently harness customer feedback, Survio truly shines. It offers a sleek user experience, bridging the gap between businesses and their audiences, ensuring feedback flows seamlessly and is turned into meaningful actions.

Survio’s finest online survey tool features include:

  • Easy survey creation: Pre-designed templates allow swift survey set-up.
  • Data collection: Capture responses across multiple platforms for maximum reach.
  • Analytical tools: Unpack the collected data, unveiling valuable insights.
  • Language support: Reach a global audience with over 70 language options.

Consider a multinational firm seeking to understand how its new product is faring across different markets. With Survio, they can create a feedback survey in several languages, distribute it across various channels, collect responses, and then use the tool’s analytics to pinpoint trends or areas for improvement. They may discover that certain features are more appreciated in one country over another, allowing them to tailor their marketing strategy accordingly.

Survio stands as a robust beacon in online survey tools, illuminating the path to meaningful customer feedback and insight-driven decision making. Whether your business is a local startup or a global entity, Survio’s functionality can revolutionize your approach to customer feedback. Embrace the dynamic capabilities of Survio and usher your business into a new era of customer-centric operations.

Google Forms

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As businesses scramble to harness customer feedback, Google Forms makes a strong case for itself in the competitive arena of online survey tools. It’s a straightforward, user-friendly solution that spins gold from customer insights without getting tangled in complex operations.

Here’s a snapshot of Google Forms’ compelling features:

  • Customizable forms: Add a personal touch to your surveys with various theme options.
  • Collaborative capacities: Invite team members to edit and analyze the responses.
  • Seamless integration: Works smoothly with other Google apps, streamlining your workflow.
  • Automatic summary: View responses neatly organized into graphs for easy interpretation.

For instance, a boutique coffee shop launching a new blend could use Google Forms to gather customer feedback. They could dispatch a quick taste-test survey via email to their regulars, collate responses in Google Sheets, and then analyze the feedback. Perhaps they’d discover the new blend is a hit with young professionals but less so with older patrons – insights to shape their marketing strategies.

Google Forms, with its neat fusion of simplicity and power, deserves a spot among the best online survey tools. It provides businesses with a straightforward way to tap into their audience’s feedback, offering a direct line to customer thoughts and preferences. Step up your feedback game with Google Forms, and let your business decisions be guided by the people who matter most – your customers.


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If you’re hunting for online survey tools that engage your customers and enhance the feedback experience, look no further than Typeform. This platform breathes new life into online surveys, transforming them into interactive conversations that keep respondents hooked.

Dive into some of Typeform’s unique features:

  • Conversational approach: Keep your audience engaged with an interactive, chat-like experience.
  • Design flexibility: Tailor the look of your surveys to align with your brand.
  • Logic jumps: Customize your survey’s flow based on the responses received.
  • Analytics: Understand respondent behavior and gather deeper insights.

Picture this: an independent bookstore wants to know what their customers think about their recent in-store events. Using Typeform, they create an engaging, conversational survey and send it out. With logic jumps, respondents who attended a poetry night get different questions from those who went to a book signing. This way, the bookstore can fine-tune its future events based on the rich, detailed feedback.

Typeform’s blend of design freedom and interactivity makes it one of the best online survey tools available. The ability to deliver engaging, personalized survey experiences not only captures more accurate feedback but it also strengthens your relationship with your customers. Discover the Typeform difference and take a step towards making your customers’ voices heard.


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Transform the way you gather customer feedback with SurveyGizmo – an online survey tool that serves as a bridge between your brand and your customers. In the sea of online survey tools, SurveyGizmo stands tall, offering a harmonious blend of simplicity and power.

Let’s pull back the curtain on some of its prime features:

  • Intuitive Interface: Easy-to-navigate dashboard ensures effortless survey creation.
  • Advanced Customization: Tailor surveys to the smallest detail to reflect your brand.
  • Diverse Question Types: Utilize a wide range of question types to get nuanced feedback.
  • In-depth Reporting: Harness the power of data with comprehensive reporting tools.

Imagine a thriving local café wanting to fine-tune its menu based on customer preferences. With SurveyGizmo, they craft an eye-catching, easy-to-fill survey that encompasses a variety of question types – from rating scales to open-ended queries. As the feedback pours in, the café uses SurveyGizmo’s powerful analytics to spot trends and make data-driven decisions.

SurveyGizmo’s potent blend of ease and versatility sets it apart from the crowd. It’s more than just a survey tool – it’s a conduit to deeper customer understanding, enhanced relationships, and, ultimately, business growth. Step up your customer feedback game with SurveyGizmo, and give your customers a platform to speak their minds.


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Micropoll bursts onto the scene, redefining what it means to gather customer feedback with its leading-edge online survey tool. Combining user-friendly design with robust functionality, Micropoll is the key to unlock valuable insights from your customer base.

Key features that set Micropoll apart include:

  • Speedy Set-up: Create and deploy polls in a matter of minutes.
  • Comprehensive Reporting: Dive into data with crystal clear analytics.
  • Customization: Design surveys that align with your brand aesthetics.

Consider an online bookstore wishing to understand its customers’ reading habits. With Micropoll, they roll out a quick, attractive survey, capturing data on favorite genres, reading frequency, and preferred book formats. As responses start flowing in, Micropoll’s in-depth reporting tools allow the bookstore to sift through the data, revealing patterns and trends that could guide their future inventory decisions.

Micropoll offers more than just a method to conduct online surveys – it provides a direct line to the customer’s mind. Its core strength lies in the balance between simplicity and power, allowing businesses to tap into customer feedback without needing a degree in data science.

With Micropoll, it’s time to stop guessing and start knowing. Let your customers’ voices guide your business’s journey – they’ll lead you to the sweet spot between their needs and your offerings. Turn to Micropoll – the best online survey tool for unearthing customer insights that can propel your business forward.


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Sweeping the online survey market with its sleek design and powerful features is Survs – a top-notch tool for capturing customer feedback. Streamlined, intuitive, and jam-packed with versatile features, Survs equips businesses with the means to conduct in-depth research and gather actionable insights.

Noteworthy Survs features include:

  • Straightforward Design: Assemble engaging surveys with ease.
  • Team Collaboration: Work together efficiently on shared projects.
  • Global Reach: Use multi-language support to cross linguistic barriers.
  • Insightful Reporting: Utilize robust analytics to dissect your data.

Imagine a burgeoning coffee shop chain wishing to pinpoint what customers crave in their ideal cup of Joe. With Survs, they craft a survey that delves into preferences for coffee beans, favorite brew styles, and even add-on choices like milk types or sweeteners. As the feedback rolls in, Survs’ advanced analytics slice and dice the data, allowing the chain to craft an irresistible menu tailored to their customers’ tastes.

Leverage the power of Survs to revolutionize your customer understanding. Make the smart switch – let Survs illuminate your path to meeting customer expectations and driving your business success. Survs the best choice in online survey tools for unparalleled customer insights.


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For businesses seeking to gather insightful customer feedback through online surveys, Surveynuts steps up to the plate. This robust online survey tool stands out in a crowded field, delivering a user-friendly interface and powerful features to collect and analyze data.

Key features that distinguish Surveynuts:

  • Seamless Integration: Connect Surveynuts to your social media for easy dissemination.
  • Design Versatility: Customize your surveys for an engaging user experience.
  • Data Analysis: Make sense of collected data with intuitive tools.
  • Mobile Optimization: Reach customers on the go with mobile-friendly surveys.

Let’s bring Surveynuts to life with a practical example. Picture an emerging e-commerce clothing store that wants to better understand customer preferences. Using Surveynuts, the team crafts a comprehensive survey, enquiring about favorite styles, material preferences, and the importance of sustainable production. With the survey distributed via social media and the website, feedback begins pouring in. Surveynuts’ built-in data analysis tools turn raw data into understandable insights, guiding the store to refine their product line and meet customer expectations.

Surveynuts shines as an invaluable asset in online survey tools, providing businesses with the capability to listen to their customers’ voices and act on feedback. Offering a streamlined survey creation process paired with an advanced suite of analytical tools, Surveynuts brings businesses closer to their customers. Embrace the power of Surveynuts – the ultimate tool for collecting, analyzing, and utilizing customer feedback to improve and grow your business.


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Step into the light with SurveyLegend, an intuitive online survey tool transforming the way businesses gather and interpret customer feedback. When you need to take the pulse of your customer base, SurveyLegend serves as your guide.

Here’s why SurveyLegend outshines other online tools:

  • Easy-to-use interface: Design and launch surveys in minutes.
  • Customizable templates: Create a brand-consistent experience.
  • Real-time analytics: Access and analyze results as they come in.
  • Cross-platform functionality: Optimal viewing on both desktop and mobile.

Take the case of a boutique hotel chain wanting to improve guest experiences. Using SurveyLegend, they whip up an attractive, interactive survey asking guests about room comfort, dining options, and service quality. Deployed through email after check-out, the survey gathers crucial insights from guests. Real-time analytics allows the hotel to promptly address issues and applaud staff doing exceptional work. The feedback loop isn’t just closed – it’s sealed with a gold star.

In the vast ocean of online survey tools, SurveyLegend emerges as the best choice for businesses keen on digging deep into customer sentiment. It provides a platform that’s easy to navigate, data-rich, and customer-focused. With SurveyLegend in your toolkit, taking the guesswork out of customer feedback becomes second nature. Propel your business to the forefront by making informed decisions backed by SurveyLegend’s powerful and insightful analytics.


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Crowdsignal is the best online tool for client feedback. Known for its versatility, Crowdsignal takes customer feedback to a whole new level.

With Crowdsignal, you can enjoy:

  • Easy survey creation: Set up sleek, branded surveys in a snap.
  • Interactive polls: Engage your audience and collect instant feedback.
  • Versatile reporting: Dive deep into customer insights with clear, comprehensive data.
  • Mobile compatibility: Reach your audience on any device, anywhere.

Picture a tech start-up launching its first app, eager to understand user experiences. The team rolls out a quick Crowdsignal poll on the app’s dashboard, asking users to rate the app’s performance. Simultaneously, they send out a comprehensive survey to the subscribers’ emails, digging deeper into usability and features. As responses flow in, the team finds valuable insights that help them fine-tune the app, shaping it into a tool their customers love to use.

Businesses that pivot on customer insights find Crowdsignal indispensable. Harness the power of Crowdsignal and let your customers steer you to success. With every survey or poll you run, you’re not just collecting feedback – you’re building bridges to your audience, one response at a time.

Survey Planet

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Capture the voice of your customers using Survey Planet – an online survey tool celebrated for its robust features, ease of use, and top-notch analytics. Take feedback and turn it into useful insights with this powerful platform.

Survey Planet stands tall with features including:

  • Pre-designed themes: Create engaging surveys with a professional touch.
  • Variety of question types: Broaden your scope of responses.
  • Unlimited surveys and respondents: No cap on customer insights.
  • Language customization: Connect with your audience, no matter their language.

Let’s say a popular coffee chain plans to introduce a new flavor. Instead of making an uninformed decision, they turn to Survey Planet. They set up a survey with tantalizing descriptions of potential flavors and send it out through their customer database. This allows them to gauge customer preferences, ensuring that their new offering hits the spot.

That’s the essence of Survey Planet. It provides businesses a platform to fine-tune their offerings, sharpen their strategies, and exceed customer expectations. Moreover, its analytical strength helps decipher patterns in customer behavior, giving businesses a leg up in understanding their audience.

Feedback is the guiding light on the path to customer satisfaction. Survey Planet transforms this light into a laser beam, focusing your efforts where they’re needed most. Leverage the full potential of this tool and tune into your customers’ voices. With Survey Planet, you’re not just collecting data – you’re launching a conversation with your customers, one survey at a time.

Client Heartbeat

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Harness the power of customer feedback with Client Heartbeat – an online survey tool specifically designed to capture, analyze, and leverage customer insights. Transform feedback into actionable strategies, leading your business to new horizons.

Client Heartbeat offers you:

  • Customized Surveys: Craft questions that suit your brand and business.
  • Benchmarking: Compare your performance with industry standards.
  • Trend Analysis: Track customer satisfaction over time.
  • Instant Alerts: Never miss crucial feedback with real-time notifications.

Consider a technology firm aiming to enhance its customer support service. It decides to deploy a survey using Client Heartbeat, asking its users about their recent experiences with their support team. Client Heartbeat’s in-depth analysis helps the firm pinpoint the areas where their support excels and where it could use some tweaking. This way, they ensure their customers receive top-notch service, thereby fostering loyalty.

Using Client Heartbeat, your brand has the ability to tap into the power of customer feedback. The tool lets you listen, learn, and leap ahead in your industry. With Client Heartbeat, every piece of feedback pushes you one step closer to your customers and one step ahead of your competition.


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Immerse in the new dimension of online customer feedback with Responster – the survey tool designed to bridge the gap your customer needs. Using this platform, you can leverage customers’ insights, turning their voices into a strategic tool to enhance your brand’s performance.

Responster brings to the table:

  • Tailored Surveys: Customizable questionnaires to fit your needs.
  • Real-Time Results: Immediate data analysis for swift decision-making.
  • Seamless Integrations: Sync with your CRM to streamline your workflow.
  • Mobile-Friendly Design: Reach your audience anywhere, anytime.

Imagine a bustling coffee shop that wants to tap into its customers’ preferences. They utilize Responster to send out a quick survey asking about favorite coffee blends, desired bakery items, and service quality. The instant feedback helps them refine their menu, cater to customer tastes, and improve their service, leading to satisfied regulars and increased foot traffic.

In a world where customer feedback can make or break a business, Responster steps in as a catalyst for improvement. It’s more than a survey tool – an interactive online platform that fosters a connection between you and your customers, helping you uncover their needs and exceed their expectations.

WordPress Survey Plugins

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For businesses seeking the best online survey tools to extract valuable customer feedback, WordPress Survey Plugins emerge as powerful solutions. Designed for seamless integration into your WordPress site, they empower businesses to hear their customers’ voice and adapt to their needs.

Here are some standout features of WordPress Survey Plugins:

  • Customizable Survey Designs: Tailor surveys to your brand’s identity.
  • Integrated Analytics: Directly analyze responses for in-depth insights.
  • Streamlined Data Management: Organize feedback efficiently within your site’s backend.

Let’s consider an online clothing store that wishes to understand their customer’s shopping habits. They install a WordPress Survey Plugin, customizing a survey that asks about preferred styles, price points, and shopping frequency. The gathered feedback assists them in making informed decisions about inventory selection and pricing strategies, resulting in enhanced customer satisfaction and sales growth.

Embrace the efficiency of WordPress Survey Plugins and turn customer feedback into your secret weapon. The best businesses thrive by being attuned to their customers – and these online tools are the bridge that connects you to your audience’s wants and needs.

Give your customers a voice with WordPress Survey Plugins, and let their feedback guide your business’s evolution. Dive into the world of customer insights with these top-notch tools, and experience the transformative power of effective online customer communication. Remember, with WordPress Survey Plugins, feedback isn’t just information – it’s your path to progress.

Zonka Feedback

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When it comes to engaging online survey tools, Zonka Feedback takes the lead – a powerhouse in gathering insightful customer feedback. This interactive platform breaks down barriers between businesses and customers, creating an open channel for genuine communication.

Key features of Zonka Feedback:

  • User-friendly Interface: Craft your surveys with ease and efficiency.
  • Versatile Question Types: Custom-fit your surveys to suit your objectives.
  • Real-time Reporting: Act upon customer feedback promptly, leveraging real-time data.
  • Multi-channel Distribution: Reach customers wherever they are – emails, SMS, or social media.

Imagine a newly opened online bookstore trying to refine its operations. Using Zonka Feedback, they could roll out a survey asking customers about their experience – book selection, website navigation, and delivery service. Based on the customer feedback, they could streamline the website, diversify the book selection, or ramp up the delivery process.

Choosing Zonka Feedback is choosing an open dialogue with your customers. It’s more than a tool; it’s your online assistant in building a better, customer-centric business. Don’t let crucial feedback slip away. Capture it, analyze it, and act on it with the best online survey tool – Zonka Feedback. Your customers’ opinions aren’t just data points – they’re the compass guiding your business decisions. With Zonka Feedback, you’re not just listening to your customers, you’re letting them steer your path to success.

Zoho Survey

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Zoho Survey stands out as a top-notch solution for gathering consumer feedback via online surveys. It’s designed with a clear focus on functionality, making it straightforward for businesses to gather valuable insights.

Zoho Survey excels in versatility, offering a broad selection of ready-to-use templates and a plethora of customizable options. This flexibility allows businesses to design surveys that mirror their brand and align with specific objectives.

Here’s a glimpse of what sets Zoho Survey apart:

  • Ease of use: With a good user interface, crafting a survey is a breeze, no coding needed.
  • Tailored Templates: Numerous pre-made templates cater to a wide array of industries and purposes.
  • Robust Reporting: Detailed reports provide valuable insights and pave the way for data-driven decision making.

Take, for example, a retail business looking to improve their customer service. With Zoho Survey, they can easily whip up a survey focusing on their customers’ recent shopping experiences. They can tailor questions to target areas like staff interaction, checkout efficiency, and overall satisfaction. Armed with the gathered feedback, they can pinpoint areas for improvement, make strategic changes, and track the effects of those changes with follow-up surveys.

In conclusion, Zoho Survey, as a prime online survey tool, helps businesses navigate the feedback process efficiently. It offers a smooth journey from survey creation to insight generation, culminating in a better understanding of customers. This way, businesses can continually optimize their services, keeping customer satisfaction at the forefront.


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In the crowded digital niche of online survey tools, SoGoLytics stands tall as a robust solution for businesses desiring comprehensive customer feedback. With its focus on delivering crisp insights, SoGoLytics paves the way for informed decision-making.

What makes SoGoLytics shine are features such as:

  • User-Friendly Interface: Crafting and distributing surveys becomes a seamless experience.
  • Customizable Templates: Tailor surveys to match your brand’s unique requirements.
  • In-depth Analytics: Garner deep insights from customer feedback to propel growth.

To illustrate, consider a local restaurant wanting to improve its menu offerings. They can utilize SoGoLytics to craft a personalized survey, asking customers about their favorite dishes, portion sizes, and even suggestions for new culinary delights. The detailed feedback analysis offered by SoGoLytics can help them understand their customers’ preferences and shape their menu accordingly.

In essence, SoGoLytics is more than just an online survey tool. It is a dynamic platform that supports businesses in decoding their customers’ sentiments, desires, and expectations. By doing so, it enables businesses to make improvements based on real-time feedback, enhancing the customer experience and, ultimately, bolstering their success. Therefore, for any business that values customer insights, SoGoLytics is undoubtedly one of the best tools available.

Tips for Creating Effective Surveys Using Online Tools

In the era of digital dialogue, surveys serve as the best bridge between businesses and customers. However, the quality of feedback hinges on the effectiveness of your survey. Here are some golden rules for creating engaging, result-driven surveys with online tools:

  • Simplicity is Key: Keep your questions straightforward, avoid jargon, and aim for brevity. Your customers should understand each question without a second thought.
  • Direct and Specific: Tailor questions to get pinpoint insights. Instead of asking about overall satisfaction, delve into specifics – website ease-of-use, delivery speed, product quality, etc.
  • Embrace Variety: Online tools offer various question types – multiple-choice, rating scales, open-ended. Use a mix to keep the survey engaging and extract the best feedback.
  • Sequence Strategically: Start with general, easy-to-answer questions, gradually moving to more specific ones. It’ll keep respondents engaged and lessen the dropout rate.

For example, let’s consider a bakery wanting to improve its services. They could use an online survey tool to inquire about customers’ favorite products, their opinion on the bakery’s service, and suggestions for improvement. The questions could be a blend of multiple-choice (“Which is your favorite product?”) and open-ended (“Any suggestions to enhance our service?”). By following these tips, the bakery can effectively gather feedback, leading to improved customer satisfaction.

In essence, creating an effective survey isn’t rocket science. It’s about being clear, concise, and connected with your customers. Embrace the best online tools, understand your customers, and let their feedback pave the path to your success. Remember – a good survey is the best tool in your feedback toolkit!


Bravo! You’ve journeyed with us through the virtual landscape of the 19 best online survey tools. We’ve shined a spotlight on the unique traits and top-tier features of these powerful platforms. From online feedback gathering with Plerdy to intuitive customization with Hubspot’s tools, every single platform brought something unique to the table.

In a world increasingly dependent on digital interactions, these tools act as crucial lifelines. They bridge gaps, engage customers, and gather invaluable data. E-commerce businesses, content creators, and educational institutions – the potential benefits are widespread and significant.

Utilize these tools and turn feedback into an engine for growth. With Plerdy’s standout SEO & UX analysis, you’ll ensure you’re always on the right path. ⚡

As your business sails on the seas of digital transformation, these online survey tools are your faithful companions. They will guide your way, ensuring you stay anchored to your audience’s needs. So gear up, dive into the ocean of opportunities, and unlock unprecedented growth. No more trial and error – only strategic steps backed by solid data. Here’s to your success! ⚡

3 replies on “19 Best Online Survey Tools”

Я бы добавил в список еще questionstar.ru – локализованный немецкий продукт. С большими возможностями на бесплатном тарифе и крутой аналитикой

Я бы еще добавил в обзор конструктор indigotech.ru

Hello Andrew,

You did a great job. Your research and hard work is really appreciated. The tools and softwares you have mentioned in the blog are truly the best survey tools in the market. I would love to suggest one more tool Fynzo Online Survey Maker that can be also a great add on to the list. Fynzo also has an Online Survey App that has been used in my organization and it’s really worth it. As per my experience I recommend Fynzo Online Survey Maker to all.

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